Shipping and Returns

At Cate's Jewelry, we want you to be completely satisfied with your purchase. Here's what you need to know about our shipping and return policies.

Shipping Information

We ship all jewelry via the United States Postal Service (USPS). Orders are typically shipped within 1-2 business days of when they are placed. We offer a flat shipping rate of $5 per order, no matter how many items you purchase.

Easy Returns

You may return jewelry to Cate's Jewelry within 14 days of delivery for a full refund.

Damaged or Defective Items: If your jewelry arrives damaged or defective, Cate's Jewelry will pay for the return shipping. We will either replace the item or offer a full refund – it's your choice!

Other Returns: If you are not completely satisfied with your purchase for any other reason, we ask that you pay the return shipping fee. We will still offer you a full refund once we receive the returned item in its original condition.

Your Peace of Mind

We understand that customers often worry about what happens if items arrive damaged or defective. At Cate's Jewelry, we want to reassure you that we've got you covered. That's why we offer free return shipping and a full refund for any damaged or defective jewelry. Your satisfaction is our top priority!